For parents

Your student is booking housing abroad, often for the first time. Here is who we are, how we check landlords, what is paid and when, and how to be sure an email or message is really from us or from the landlord.

Who we are

Student Housing Abroad LLC is a US company that places study abroad students in rooms, flats and student residences in Europe.

We are a placement service, not the landlord. We list rooms from landlords and residences we have checked, send your student’s request to the landlord, and stay in touch until move-in and during the stay.

How we check landlords and listings

Every property goes through our Unit Selection Process before it is listed: property and documentation checks, landlord identity and ownership checks, a review of the lease, and feedback from past students.

Students never see the landlord’s company until their booking is confirmed; then the property manager’s contact appears on their bookings page.

What is paid, and when

To request a room

A booking fee, paid to Student Housing Abroad. The amount is on every listing. It is per person: each student books their own room and pays their own fee.

After the landlord accepts

Your student signs the lease and pays the security deposit, the first month’s rent and any one-time landlord fee, as the lease sets out. These go to the landlord, not to us.

Each month

Rent, paid to the landlord.

Every room page has a "What you pay, and when" box with the amounts for that room.

If the landlord declines

If the landlord declines your booking and none of the other options we send you works for you, your booking fee becomes credit on your account, or we refund it if you ask.

Booking with friends

Each friend books their own room in the same flat for the same dates and pays their own booking fee. Book on the same day, then tell us you are a group (reply to any booking email or write to info@studenthousingabroad.com with everyone’s names) and we ask the landlord to decide on your requests together. If one of you is not accepted, our team looks at options for the whole group.

How to be sure it is really us

• Our emails come from addresses ending in @studenthousingabroad.com.
• Only two parties ask your student for documents: we do, on their account page (ID verification), and the landlord’s team does, after the booking is confirmed. The property manager’s contact is on the student’s bookings page, so you can check the name matches.
• We never ask for card details by email or message. Payments to us are made on our website.
• Not sure about a message? Forward it to info@studenthousingabroad.com before replying, and we will tell you.

Talk to us

Parents are welcome to book a call with us, with or without their student.